How to fix Send and Receive Error in Outlook? [2023]

  • May 24, 2022
  • Written by:
  • James
  • Reading Time: 12 minutes

If you’re an avid Microsoft Outlook user, chances are you’ve encountered the dreaded “Outlook Send Receive error” message at some point. This error can be frustrating and prevent you from sending or receiving important emails. But, how to fix outlook send receive error?

Fortunately, there are several ways to troubleshoot and fix send/receive error outlook. In this blog, we’ll explore some of the common causes of Outlook Send/Receive errors and provide you with tips and solutions to help you get your emails flowing again. Whether you’re a beginner or an advanced Outlook user, read on to learn how to troubleshoot and resolve this common error.

Major causes of Outlook send receive error?

There are several reasons why you might encounter a Microsoft outlook send receive error. Here are some of the major causes of Outlook send receive errors:

  1. Network connectivity issues: If you are not connected to the internet or there are issues with your network connection, Outlook may be unable to connect to the mail server.
  2. Incorrect email settings: If the email settings in Outlook are incorrect, Outlook may not be able to send or receive emails. This can include issues with the server name, port numbers, or authentication settings.
  3. Damaged or corrupted Outlook data files: Outlook stores data in various files, including the PST file and the OST file. If these files become damaged or corrupted, Outlook may be unable to send or receive emails.
  4. Issues with the Outlook program: Sometimes, issues with the Outlook program itself can cause send/receive errors. This can include problems with the installation, conflicts with other programs, or issues with Outlook add-ins.
  5. Antivirus or firewall software: Antivirus or firewall software can sometimes block Outlook’s connection to the mail server, causing send/receive errors.

By identifying the underlying cause of the send/receive error, you can take the appropriate steps to resolve the issue and get Outlook working again.

How to fix outlook send receive error?

As mentioned above there are several ways to fix this. You need to understand that the outlook send receive error won’t go away permanently. Nonetheless, you can always resolve this issue using these techniques.

Solution 1: Disable Firewall or Antivirus Program”

If you are experiencing the Outlook Send/Receive Error, disabling your firewall or antivirus program may help resolve the issue. Follow these steps:

  1. Firstly, click on Start button on your computer.
  2. Enter “Control Panel” in the search bar.
  3. Then, select “Windows Control Panel” from the results.
  4. Select “Network Connections” from the options available.
  5. Right-click on “Network Connections” and select “Properties”.Network Connections and select Properties
  6. Click on the “Security” tab.
  7. Disable the firewall or antivirus program by unchecking the appropriate box.

By turning off the firewall or antivirus program, you may be able to resolve the Send Receive Error Outlook. However, it is important to re-enable your firewall or antivirus program once the issue has been resolved to ensure the security of your system.

Solution 2: Configure Outlook Email Settings”

Incorrect Outlook email settings can cause issues with sending and receiving emails. Follow these steps to reconfigure your Outlook email settings:

  1. Open the Outlook program.
  2. Go to the “File” tab.
  3. Select “Account settings”.
  4. Click on “Change”.click-on-change
  5. Select “More Settings” and then “Outgoing server”.outlook-com-pop-server
  6. Select or tick the box next to “My outgoing server requires authentication”.outgoing server requires authentication
  7. Select or tick the box next to “Log in to the incoming server before sending mail”.Log in to the incoming server
  8. Restart your Outlook program.

Check by sending an email to see if the error has been resolved.

Solution 3: Repair PST Files

A corrupted PST file can cause Outlook Send/Receive Error. Try out these steps and repair the PST file:

  1. Launch your Outlook program.
  2. Login to the account.
  3. Go to the “Settings” option.
  4. Click on the “Update and Security” tab.Update-and-Security
  5. Select the “Troubleshooting” option.
  6. Launch the PST file. A list will appear:
  • Move PST file.
  • Repair PST file.
  • Backup PST file.
  1. Choose the “Repair PST file

You can also move or backup the files if needed.

If you’re experiencing the same error message repeatedly while using Outlook, one possible solution is to adjust the server timeout setting. Normally, the default timeout is set to 1 minute, which may not be sufficient for sending or receiving larger attachments. To increase the timeout duration, follow these steps:

  1. Open Outlook.
  2. Click on the “File” tab.
  3. Select “Account Settings”.
  4. Choose “Change” and then “More Settings”.
  5. Click on the “Advanced” tab.
  6. Adjust the server timeout duration according to your needs.

Final words:

We hope that these instructions have resolved your Outlook send/receive error. They are easy to follow and don’t require any technical expertise. However, if you encounter any difficulties while carrying out the steps, please don’t hesitate to contact us for assistance.


Q. What should I do if disabling my firewall or antivirus program doesn’t fix the Send/Receive Error in Outlook?

If disabling your firewall or antivirus program does not resolve the Outlook Send/Receive Error, there are several other troubleshooting steps you can try. These include checking your network connection, verifying your email settings, repairing your Outlook data files, and updating or reinstalling Outlook. You may also want to consult with your email provider or IT department for further assistance.

Q. How do I know if my Outlook data files are damaged or corrupted, and how can I repair them?

If you suspect that your Outlook data files are damaged or corrupted, you can use the built-in Inbox Repair Tool (scanpst.exe) to diagnose and repair the issue. To do so, close Outlook and navigate to the location of your Outlook data file (usually located in C:\Users[username]\Documents\Outlook Files). Run the scanpst.exe program and follow the prompts to scan and repair your PST or OST file. Note that this process may take some time depending on the size of your file.

Q. What other common issues could be causing Send/Receive Errors in Outlook that are not covered in this blog?

Other possible causes of Send/Receive Errors in Outlook are email provider or server issues, network problems, conflicts with add-ins or other programs, and incorrect account settings. If you’ve exhausted the troubleshooting steps in this blog and the problem persists, contact your email provider or IT support for help.

Written By

  • James
  • My name is David Wayne, and I work as a technical support specialist for the online industry. In the last 7 years, I have fixed a variety of email issues, such as Outlook server errors, Outlook send receive errors, Outlook working offline problems and etc. So if you are facing these types of problems, please do not hesitate to contact us without any hesitation.

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