How to Fix Outlook When It’s Not Receiving Emails? [2024]

  • February 6, 2023
  • Written by:
  • James
  • Reading Time: 8 minutes

Solve the issue of Outlook not receiving emails with our expert tips. Common causes and effective solutions to get your inbox back on track. Trusted by millions, Outlook is a dependable and flexible email solution for your workplace needs. This article will outline some of the most common causes and provide solutions for each.

Why is My Outlook Not Receiving Emails?

There could be several reasons why your Outlook is not receiving emails, some of the common ones include:

  • Incorrect email account settings: Ensure that your email account settings are correct, including the incoming and outgoing server settings, email address, and password.
  • Server issues: Your email provider’s servers could be down, preventing you from receiving emails.
  • Blocked email addresses: If emails from a specific sender are not coming through, it could be that the sender’s email address has been blocked.
  • Email filters: Check if you have set up any email server filters that may be blocking certain emails.
  • Spam folder: Some emails could have been marked as spam and moved to the spam folder, so make sure to check there.

Also Read: Outlook Not Sending Emails

7 Amazing Solutions for Microsoft Outlook Not Receiving Emails

Try out the straightforward solutions given below if you are sick of outlook not receiving emails on phone or any other device.

Method 1: Email Server Issues

One of the most common causes of outlook not receiving emails condition is an issue with the email server. This can be a problem with the server itself, or it could be a problem with your internet connection. To determine if this is the cause of your problem, try accessing your email from a different device or location. If you are still unable to receive emails, then it is likely an issue with the email server and you will need to contact your email provider for assistance.

Method 2: Blocked Sender List

Another common cause of problems receiving emails in Outlook is having the sender on a blocked sender list. Accidentally adding the sender to the block list stops their emails from reaching your inbox. Remove them to start receiving emails again. To remove them from the list, go to “Junk Email Options” in the “Home” tab and select “Blocked Senders List“. Find the email address of the sender you want to unblock and select “Remove“.

Method 3: Email Filters

If you want to know, how do I fix outlook not receiving emails here you go? Email filters are used to sort emails into different folders, but if the filters are not set up correctly, emails can be mistakenly sent to the wrong folder or be deleted altogether. To check your email filters, go to “Rules and Alerts” in the “File” tab and select “Manage Rules & Alerts“. Review the rules you have set up and make sure they are directing emails to the correct folders.

Method 4: Full Mailbox

A full mailbox can prevent emails from being delivered to your inbox. To check if this is the cause of your problem, go to your email account settings and check your mailbox size. If your mailbox is full, you will need to delete some emails to make room for new ones.

Method 5: Email Client Settings

The settings in your email client can also affect whether or not you are able to receive emails. For example, if you have set up your email client to only download headers, you will not receive the full email content. To check your settings, go to “Account Settings” in the “File” tab and select “Account Settings“. Check and adjust your email account settings to ensure proper configuration.

Method 6: Antivirus Software

Antivirus software can block the delivery of emails to your inbox. To determine if this is the cause of your problem, temporarily disable your antivirus software and try accessing your emails again. If you are now able to receive emails, you will need to configure your antivirus software to allow emails from the sender in question.

Method 7: Email Client Corruption

In some cases, the email client itself may become corrupted, causing problems with outlook not receiving emails. To resolve this issue, you will need to repair or reinstall your email client. Before doing so, be sure to back up any important data, such as email messages, contacts, and calendar items.

Also Read: Outlook Send Receive Error

Let’s wrap it up!

In conclusion, if you are having problems with Microsoft outlook not receiving emails, there are several solutions you can try to fix the issue. From email server issues and blocked sender lists, to email filters and antivirus software, these solutions will help you get your email inbox up and running again. If none of these solutions work, it may be necessary to seek assistance from a technical support professional.

Written By

  • James
  • My name is David Wayne, and I work as a technical support specialist for the online industry. In the last 7 years, I have fixed a variety of email issues, such as Outlook server errors, Outlook send receive errors, Outlook working offline problems and etc. So if you are facing these types of problems, please do not hesitate to contact us without any hesitation.

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