How to Fix Outlook Error 0x8004060c: Step-by-Step Solutions and Tips

  • June 27, 2023
  • Written by:
  • James
  • Reading Time: 7 minutes

Are you having trouble with Outlook Error 0x8004060c? Don’t worry, This error is a common issue that can be easily fixed in just a few steps. In this blog post, we’ll go over the exact steps you need to take to troubleshoot and resolve your Outlook Error 0x8004060c quickly and easily.

What is Outlook Error 0x8004060c?

Error code 0x8004060c indicates that your Microsoft Outlook is having trouble communicating with the mail server. This happens when the connection between the email client and its server is interrupted or blocked due to an incorrect configuration or settings issue. The main symptom of this problem is that emails will not be sent or received, and may also manifest itself as receiving an error message when trying to access your mailbox.

How To Fix Outlook Error 0x8004060c?

Fortunately, it’s usually possible to fix this problem by following a few simple steps:

Step 1: Check if your Outlook is up-to-date.

The first step to fixing Outlook Error 0x8004060c is to make sure you have the latest version of Outlook installed. Check the Microsoft Store app on your computer for any Outlook updates available. If there are any available, install them and restart your computer. This could fix the problem right away!

Step 2: Verify Your Account Settings

You should check your account settings before proceeding with any further troubleshooting. Using Outlook, open the Account Settings dialog box and verify that everything is correct (username, password, server address, etc.). If you see anything incorrect here, make sure to update it so it matches what’s on your email provider’s website.

Step 3: Disable Antivirus Software Temporarily

Sometimes antivirus software can interfere with Outlook and cause errors like 0x8004060c. To check if this is happening in your case, try temporarily disabling or uninstalling your antivirus program and then trying to access Outlook again. You should also check if Windows Defender is enabled as this can sometimes interfere with Outlook too. To disable Windows Defender, open Control Panel > Security & Maintenance > Change Windows Defender Security Center settings > Virus & Threat Protection Settings and turn off Real-time protection.

Step 4: Run a ScanPST File Repair Tool

ScanPST is a tool built into Microsoft Outlook that allows users to scan their PST file (the file where all local data is stored) for errors and repair them if necessary. If you’re seeing an error code like 0x8004060c when accessing Outlook, running this scan could potentially fix the issue quickly and easily. To run ScanPST, open File Explorer > Search bar > Type ScanPST > Enter. Once it’s opened, follow the instructions provided until you get a ‘Repair Complete’ message or until no other errors are found in the PST file.

Step 5: Perform an Inbox Repair Tool Scan

If none of the above steps solved your issue, then you may need to use an Inbox Repair Tool scan, which repairs corrupted items along with repairing any damaged files in your mailbox folder structure such as .pst files or .ost files, etc. This will be more difficult than using ScanPST, but it may be necessary if all other attempts fail – so only attempt these advanced steps if you feel comfortable doing them yourself or have professional help at hand! To perform an inbox repair tool scan, follow these steps: Open Control Panel > Mail > Show Profiles > select ‘Prompt For Profile’ from the dropdown menu > click ‘OK’ > select the profile name from the list > select ‘Repair’ button next to the profile name > follow onscreen instructions until the completion message appears > click ‘OK’ when done.

Final Words

Hopefully, one of these solutions has fixed your issue with Outlook Error 0x8004060c! Remember, you can always contact us here at for additional help – we offer expert advice and support for any kind of technical issues you might have! Thank you for reading our blog post – we hope this was helpful!

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Written By

  • James
  • My name is David Wayne, and I work as a technical support specialist for the online industry. In the last 7 years, I have fixed a variety of email issues, such as Outlook server errors, Outlook send receive errors, Outlook working offline problems and etc. So if you are facing these types of problems, please do not hesitate to contact us without any hesitation.

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