Why Is My Outlook Not Showing Attachments? How to Fix It

  • March 13, 2023
  • Written by:
  • James
  • Reading Time: 9 minutes

Do you feel frustrated when you miss attachments in your Outlook inbox? Don’t worry, you’re not alone! It’s a common issue that can cause delays and confusion, but fortunately, there are solutions. In this blog post, we’ll provide you with practical advice on how to resolve the issue of outlook not showing attachments. From checking settings to troubleshooting techniques – we’ve got you covered. So sit back, relax and let’s dive into it!

Introduction to Outlook and Attachments

If you’re like most people, you probably use Microsoft Outlook to manage your email. And if you’re like most people, you’ve probably had the frustrating experience of trying to open an attachment only to find that it’s not there.

There are a few possible reasons for this. First, it’s possible that the attachment was never actually sent. This can happen if the person who sent the email didn’t have the attachment when they tried to send it, or if their email client – not Outlook – removed the attachment before sending.

Secondly, it’s possible that you received the attachment, but it wasn’t downloaded when you opened the message. By default, Outlook only downloads attachments when you open a message – it doesn’t automatically download all attachments for all messages in your Inbox. So if you see a message with an attachment but don’t see the actual attachment, click on the “Download” link in the message bar at the top of the message window.

Finally, it’s also possible that Outlook blocked the attachment because it thinks it might be unsafe. If this is happening, you’ll see a warning message in the message window telling you that the attachment has been blocked. To unblock attachments and download them anyway, click on the “Options” button in the warning message and then select “Always download files from sender.”

Understanding Why Is My Outlook Not Showing Attachments?

If you’re finding that attachments are missing from your Outlook Inbox, there are a few possible explanations. The most likely explanation is that your email account has been set to “hide” attachments by default. You can check this setting in the File > Options > Trust Center > Attachment Handling section of Outlook.

Another possibility is that you have an attachment blocker enabled in your browser or security software. This can prevent attachments from being downloaded and displayed in Outlook. Check your browser’s settings or contact your IT department for help disabling any attachment blockers.

If you’re still not seeing attachments in your Inbox, it’s possible that they’re being diverted to a different location, such as the Junk Email folder. To check this, open Outlook and go to the Folder Pane on the left-hand side of the window. From here, you can expand the list of folders and check for any where attachments might be redirected to.

Solutions to Fix the Issue

If you’re missing attachments in your Outlook inbox, there are a few possible solutions:

  1. Check your settings: In Outlook, go to Settings > Reading > Message Format. Under Message format, make sure the Attachments checkbox is checked.
  2. Check if attachments are being blocked: In Outlook, go to Settings > General > Security and Privacy. Navigate to the Security and Privacy settings and ensure that the “Block external content in HTML email” option is turned off.
  3. See if your antivirus software is blocking attachments: If you have any antivirus software installed, check its settings to see if it’s blocking attachments.
  4. Try opening the attachment in a different program: Sometimes an attachment will open in a different program depending on what kind of file it is (e.g., a PDF might open in Adobe Reader). If you can’t open an attachment in Outlook, try opening it in the appropriate program (e.g., Adobe Reader).

Methods to Prevent Missing Outlook Attachments in Future

If you’ve ever experienced the frustration of sending or receiving an email with an attachment only to find that the attachment is missing, you’re not alone. Fortunately, there are some simple methods you can use to prevent missing attachments in future. One of the most common causes of missing attachments is forgetting to attach the file in the first place. To avoid this issue, make sure to check that you have included the attachment before clicking the send button. If you’re using Microsoft Outlook, you can set up a rule to prompt you to confirm whether or not you have included the attachment before sending.

Another common cause of missing attachments is email servers stripping away attachments when they shouldn’t be. To avoid this, make sure that you’re using the correct format for your attachments (for example, .docx for Microsoft Word documents).

Finally, remember that even if all else fails and an attachment does go missing, there’s no need to panic. In most cases, it’s simply a matter of resending the email with the attachment included.

Also Read: How To Open Outlook In Safe Mode


You can resolve the issue of missing attachments in your Outlook inbox by following a few simple steps. By using the methods discussed here, you should now have the tools needed to make sure that all emails sent to you contain their intended attachments so that you can more effectively access and manage them, resulting in better time management and increased productivity.

Written By

  • James
  • My name is David Wayne, and I work as a technical support specialist for the online industry. In the last 7 years, I have fixed a variety of email issues, such as Outlook server errors, Outlook send receive errors, Outlook working offline problems and etc. So if you are facing these types of problems, please do not hesitate to contact us without any hesitation.

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