What to Do When Your Outlook Emails Disappeared?

  • March 15, 2023
  • Written by:
  • James
  • Reading Time: 8 minutes

Have your important outlook emails disappeared without a trace? Don’t panic! Losing Outlook emails can be frustrating, but there are several solutions to recover them. In this blog post, we’ll explore the various methods you can use to retrieve your missing Outlook emails and get back on track with your work. Whether it’s accidental deletion or technical glitches that caused the issue, we’ve got you covered with easy-to-follow steps and expert advice. So sit back, relax, and let’s dive into recovering those precious digital correspondence!


If you’re missing emails in Outlook, there are a few potential solutions. First, check your Trash and Deleted Items folders. If you can’t find the emails there, try running a search of your mailbox. If you still can’t find the missing emails, it’s possible that they were archived or AutoArchived. To check for archived emails, open the Archive folder in Outlook. Finally, if you have an email account with another provider, such as Gmail, investigate whether the missing emails were forwarded there.

What Causes Outlook Emails to Disappear?

When you open your Outlook inbox, do you see all of your expected emails? Or are some mysteriously missing? If you’re finding that outlook emails are disappearing, there could be a few different causes.

One possibility is that your emails are being automatically deleted after a certain period of time. This can happen if you have your ‘Delete Old Items When Closing Mailbox’ setting turned on. To check this setting, go to File > Options > Advanced > AutoArchive Settings. If this is the cause of your problem, you can change the setting so that items are only deleted when you choose to delete them yourself.

Another reason why your outlook emails might be disappearing is because they’re being moved to another location, such as an archive folder. To check if this is happening, go to File > Options > Mail > Save Messages and look under the ‘Default personal folders location’ heading. If your emails are being saved to an archive file, they’ll be listed here. You can change the location if you’d like by clicking on the Browse button.

You may need to check whether your emails are getting filtered and moved to a different folder without your knowledge. To do this, navigate to the ‘Message Arrival’ section in the Mail options by going to File > Options > Mail, and ensure that ‘Inbox’ is selected under the ‘Deliver new message to the following destination’ option when new messages arrive in your inbox.

How to Recover Missing Outlook Emails?

If you’re missing emails in Outlook, there are a few things you can do to try and recover them. First, check your Deleted Items folder to see if the emails are there. If they’re not, try using the Recover Deleted Items tool. If that doesn’t work, you can try using Outlook’s Archive feature to look for older emails. Finally, if you still can’t find your missing emails, you can contact 3citcians support for help.

Tips and Troubleshooting

If you’re using Microsoft Outlook and you can’t find certain emails, don’t panic. There are a few things you can do to try and recover your missing emails.

First, check your Trash folder. If you accidentally deleted an email, it may be in your Trash folder. To access your Trash folder, click on the Folder tab and then select Deleted Items. If the email is in your Trash folder, you can right-click on it and select Move > Inbox to move it back to your Inbox.

If the email isn’t in your Trash folder, try doing a search for it. To do a search, click on the Search tab and enter some keywords that would be in the missing email (e.g., sender’s name, subject line, etc.). If the email is found, you can right-click on it and select Move > Inbox to move it back to your Inbox.

If you still can’t find the email, try contacting our technical support. They may be able to help you recover missing emails from your Outlook account.

Also Read: How to Open Outlook in Safe Mode


Outlook emails can easily be lost due to technical glitches, user mistakes or cyber-attacks. Thankfully, there are a number of simple solutions that you can use to recover your missing emails. Many users will find success using the archive folder and data recovery software, while others may need to contact support team for assistance if the issue is more complex. With a little patience and effort, it should be possible for most people to retrieve their missing Outlook emails without too much trouble.

Written By

  • James
  • My name is David Wayne, and I work as a technical support specialist for the online industry. In the last 7 years, I have fixed a variety of email issues, such as Outlook server errors, Outlook send receive errors, Outlook working offline problems and etc. So if you are facing these types of problems, please do not hesitate to contact us without any hesitation.

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