Fixing the “Outlook Keeps Asking for Password” Error

  • April 24, 2023
  • Written by:
  • James
  • Reading Time: 7 minutes

Are you tired of entering your Outlook password over and over again, only to have the program ask for it again every few minutes? This is a common problem that can be caused by a variety of factors, from incorrect login settings to outdated software. Fortunately, there are several ways to troubleshoot the issue and prevent it from happening again in the future.

Let’s take a closer look at the steps you can take to stop Outlook Keeps Asking for Password.

Step 1: Check your login settings

The first thing you should do is make sure that your login settings are configured correctly. If you’ve recently changed your password or migrated to a new email server, for example, your Outlook account may not be set up properly.

To check your login settings, open Outlook and click on the File tab. Then, click on Account Settings and select the account that is causing the problem. Click on Change and make sure that your username and password are entered correctly. If you’re unsure of your login information, contact your email provider for assistance.

Step 2: Update your Outlook software

If your login settings are correct and you’re still experiencing issues, it may be time to update your Outlook software. Outdated software can cause a variety of problems, including password prompts.

To update your Outlook software, go to File > Office Account > Update Options. Then, click on Update Now and follow the on-screen instructions. Once the update is complete, restart Outlook and see if the problem has been resolved.

Step 3: Clear your credential cache

Sometimes, Outlook can get stuck in a loop where it continuously asks for a password even if the login information is correct. In this case, clearing your credential cache can help.

To clear your credential cache, go to Control Panel > User Accounts > Credential Manager. Under Windows Credentials, locate the entry for your email account and click on Remove. Then, restart Outlook and enter your password when prompted. This should clear any cached credentials and prevent Outlook from asking for your password repeatedly.

Step 4: Disable add-ins

If you’re still experiencing password prompts, it’s possible that an add-in is causing the problem. Add-ins are third-party programs that integrate with Outlook and provide additional functionality, but they can also cause issues with the program.

To disable add-ins, open Outlook in safe mode by holding down the Ctrl key while clicking on the Outlook icon. Then, click on File > Options > Add-Ins. Select COM Add-ins from the Manage drop-down menu and click on Go. Clear the check box next to any add-ins that you want to disable and click on OK. Restart Outlook and see if the problem has been resolved.

Step 5: Repair your Outlook profile

If none of the previous steps have worked, it’s possible that your Outlook profile has become corrupted. A corrupted profile can cause a variety of problems, including password prompts.

To repair your Outlook profile, go to Control Panel > Mail > Show Profiles. Select your profile and click on Properties. Click on Data Files and then click on Add. Navigate to your Outlook data file (.pst) and select it. Then, click on Set as Default and click on OK. Restart Outlook and see if the problem has been resolved.

Final Words

In conclusion, if you’re experiencing the frustrating issue of Outlook continuously asking for a password, there are several steps you can take to troubleshoot the problem. From checking your login settings to repairing your Outlook profile, there are many possible solutions to this common issue. By following sentence: Overall, it’s important to be patient and persistent when trying to resolve this issue, as it can take some trial and error to find the solution that works for you. Remember to keep your software updated and reach out to your email provider for assistance if you’re unsure of your login information. By following these steps, you can stop Outlook from continuously asking for a password and get back to using your email with ease.

Written By

  • James
  • My name is David Wayne, and I work as a technical support specialist for the online industry. In the last 7 years, I have fixed a variety of email issues, such as Outlook server errors, Outlook send receive errors, Outlook working offline problems and etc. So if you are facing these types of problems, please do not hesitate to contact us without any hesitation.

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